It provides a facility for suppliers (or subcontractors) and the company to exchange information.

For example:

• A facility for suppliers to provide a date and/or a quote for providing a service for an upcoming job
• A calendar so that the supplier can see what jobs are coming up
• A facility for a supplier to upload documentation relating to a job
• A facility for a supplier to submit a request for payment for work completed
• Questionnaires for the supplier to fill out (such as OH&S Compliance)
• Review history of payments made to the supplier
• KPI performance of the supplier regarding previous job history

What are the benefits?

• Promotes loyalty between the client and its suppliers
• Vastly improves efficiency of communication between client and suppliers
• Improves accountability of suppliers, which improves the level of service

Who would benefit from this?

• Companies with many suppliers, particularly those who provide the same type of service (e.g. field service technicians)